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TechTV cabling blog contains technical analysis of faults, Wi-FI router setups

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Why Does NBN Do a Full Install for Some Homes and Not Others?

If you've watched a neighbour get their full fibre upgrade done properly — NTD installed in a sensible spot, no fuss, no extra cost — while you've been told to organise and pay for a cable pathway, you're right to be annoyed. Same street. Same house type....

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A Technical Case Study in NBN Line Fault Diagnosis for Commercial Premises

If your business has an NBN fault that NBN has already attended and closed, and a cabler or electrician has already looked at, you are not alone. This is one of the most common situations we are called into — a commercial premises where everyone has...

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Setting Up Your Own Router on iiNet, TPG & Opticomm: PPPoE, VLAN 2, and Why Every Router Calls It Something Different

If you've ever tried to ditch the router your ISP gave you and use your own gear on iiNet or TPG, you've probably hit this wall: you enter your PPPoE username and password exactly as instructed, and… nothing. No internet. Then you find a forum post from...

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Why We Turn the Power Off (And Why It Matters)

If you've ever had us out for a job and wondered why we insist on cutting the power before we start installing cables in roof spaces, these photos are the reason. Today I will explain some very good reasons why it is the law to turn the power off before...

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Bridge Tap Technical analysis

Bridge Taps on NBN: The Hidden Wiring Fault Killing Your FTTN Speed If you're on an FTTN, FTTB, or FTTC connection and experiencing random dropouts, slow speeds during peak hours, or sync loss during video calls, the problem is likely not your provider....

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NBN Faults Explained: FTTN, FTTB, FTTC, FTTP and the Infamous Bridge Tap

The NBN has a way of making you feel like you're the only one with a problem. Your neighbour's connection is fine. Your mate on the same street has no issues. But yours drops out during Teams calls, crawls at 7pm, and has been "fixed" by your provider...

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What's Actually In Your Comms Cupboard (And Why Your Internet Is Bad)

What's Actually In Your Comms Cupboard (And Why Your Internet Is Bad) If your house was built in the last fifteen years, there's a good chance you've got a plastic box on a wall somewhere with a tangle of cables in it. Most people have never opened it. If...