TechTV — Fixing NBN Faults Since 2015

TechTV first started in 2003, but we began helping customers get the most out of their NBN connections in 2015 — so we've seen it all. Click here for our own blog post with a technical analysis of an NBN Fibre to the Node fault we fixed in October 2026.

In 2015, we purchased VDSL test equipment specifically for fixing faults with fibre-to-the-node connections. We still use this equipment for fixing 'bridge taps' and other line faults in strata/commercial properties.

These days, most homes are eligible for an NBN full fibre optic upgrade. You can check your address at www.nbnco.com.au.

At TechTV Cabling, you get experienced, ACMA-registered cablers who've done this thousands of times.

Is your NBN equipment in the wrong spot?

If your standard NBN installation left the Network Termination Device (NTD) in the garage, hallway, or another inconvenient location, TechTV Cabling can help.

We relocate NBN equipment, install compliant cable pathways, and run CAT5e/CAT6 Ethernet cabling so your router and Wi-Fi end up where you actually need them.

TechTV has been around long enough to know the only fibre worth installing has a steel-core armour jacket — this prevents future damage.

We've noticed other companies in Perth offering this same service using optic fibre that breaks very easily if disturbed after installation — by someone stepping on it, rodents, and so on. It's a false economy: the cable fails, and you're paying again to have it replaced.

In 2026, we've noticed NBN installing the indoor Network Termination Device without fitting an external cable junction box. We can still help — sometimes we'll just need to install a junction box.

Contact TechTV to have your NBN relocated anywhere in your home or business.

What is an NBN NTD?

Example photo of new style nbn network termination device for FTTP.

Your Network Termination Device (NTD) is the wall-mounted box that connects your property to the NBN FTTP (Fibre to the Premises) network. It's essential for delivering internet to your home or office.

A standard NBN installation often places this box in the easiest location for the installer — not necessarily the best location for you. That's where TechTV comes in.

What We Can Do

Relocate an existing NBN Network Termination Device (NTD)

Install compliant NBN cable pathways using P20 conduit and draw string

Run CAT5e/CAT6 Ethernet data cabling from your NTD to your Wi-Fi router

Relocate your router to a central or preferred location — even if the NTD stays in the garage or utility area

Common NBN Problems We Help With

NTD installed in the garage, laundry, hallway, or another inconvenient spot

Wi-Fi router stuck next to the NTD with poor coverage

Missing or non-compliant cable pathway

Exposed or messy cabling

NBN installer couldn't complete the job due to lack of conduit or access

Click here to read our own blog post about why some people get a free installation from nbn and others are told to provide an nbn cable pathway.

How Much Does It Cost?

NBN NTD relocations, cabling solutions, and NBN cable pathway installations typically cost between $450 and $1500+.

Multi-storey homes and properties with difficult roof access are at the higher end. We use two technicians on these jobs for safety.

Tip: We recommend working with your NBN installer first to choose an acceptable free installation location. After that, TechTV can install CAT5e/CAT6 Ethernet cabling to place your Wi-Fi router exactly where you want it.

How Our Process Works

1. Site Assessment

We evaluate your existing NTD location and your preferred new spot. We check suitable power supply, cabling routes, wall access, and the best way to achieve a clean result.

2. Installation & Testing

Our ACMA-registered cablers install the fibre optic cabling, relocate or reconnect your service, and check any required configuration on your router.

3. Speed Test & Handover

We thoroughly test all installations and show you how to run an internet speed test, so you know everything is working properly.

Not Sure Where to Start?

Tell us what stage you're at or what issues you're having — we'll guide you through the rest. Depending on technician availability, we can work after hours and on weekends.